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Concierge checklist

  1. Confirm the tenant status and the publishable key (pk_live_ for production).
  2. Confirm the site’s origin is on the allowed origins list.
  3. Install the snippet once in the shared layout, with data-location if the site has several stores.
  4. Publish the site and load a product page in a private window.
  5. Check passive detection: launcher visible, panel opens, first answer arrives.
  6. Check the page on a phone-width viewport and with the site’s cookie banner showing.
  7. Record the install date, platform and who verified it.